SLAP INVOICE
SUPPORT
EFFECTIVE 2026-06-13

Privacy, in plain English.

The short version: your invoices, clients, and business data live on your device. We don't have them, can't see them, and can't sell them. The only personal data we ever receive is what you choose to send us in a support request.

The app

  • No accounts. Slap Invoice has no sign-up and no login.
  • Your business data stays on your device. Documents, clients, line items, and settings are stored locally. PDFs you generate are saved to your Files app / your iCloud Drive. We never receive your invoices or your clients' details.
  • Slap Cloud (optional) syncs your data between your own devices using your own Apple iCloud account (Apple CloudKit). The data goes from your device to your iCloud — never to us. Apple's privacy policy governs iCloud.
  • Purchases are processed by Apple. We receive anonymous transaction confirmations, never your payment details.
  • No tracking. The app contains no ads, no third-party analytics SDKs, and no data brokers.

Support requests — the one thing we receive

If you open a support ticket inside the app (Settings → Get help), we receive only what's needed to read and answer it:

  • Your message — the subject and text you type. Please don't paste a client's full invoice; describe the problem instead.
  • An anonymous install identifier — a random ID generated by your copy of the app so we can attach our reply to the right conversation. It does not identify you personally and we don't link it to your identity.
  • Your email — only if you choose to add one (the field is optional).
  • Basic diagnostics — your app version and iOS version, to help us reproduce bugs.

This is used solely to respond to your support request. We never sell it, share it for advertising, or profile you. Support messages are stored with Supabase and routed through Netlify, and we're alerted to new requests via Telegram. These providers process the data only to deliver the service to us.

We keep support conversations only as long as needed to help you, then delete them. Email slap-invoice@slapforge.com any time to have your support history deleted.

This website

  • We use PostHog for anonymous traffic analytics (page views, button clicks). No advertising trackers, no cross-site anything.
  • If you join the waitlist, we store your email (and, if you choose, which app you're switching from) with our form provider (Netlify) and use it for one launch email plus essential beta communication. Unsubscribe = reply "stop" or click unsubscribe; we delete on request.

Children

Slap Invoice is a business tool, not directed at children under 13, and we do not knowingly collect personal information from them.

App Store privacy label

Because of the support feature, our App Store privacy label declares a small amount of data not linked to your identity, used only for app functionality / customer support: the support message you write, your optional email, an anonymous install ID, and app diagnostics. If you never contact support, the app collects nothing.

Your rights

Email slap-invoice@slapforge.com to ask what we hold about you (for most people: nothing, or one support thread) or to have it deleted. We answer within a week, usually faster.

Changes

If this policy materially changes, the date above changes and the new version lives at this URL. We will never quietly weaken the "your data is yours" promises — they're the product.

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